The second-hand marketplace Members Voice Anger Regarding Sizing Updates
Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.
The second-hand shopping app has altered its sizing categories for female and kids' apparel without notifying every member regarding the update.
Digital Channels Reaction
Countless users and merchants are expressing on platforms saying Vinted listings now show an altered size classification compared to what was initially listed as a result of the reclassification.
Vinted explained the new system was more in line with other platforms.
It has advised users to check their listings and manually change the size where appropriate, resulting in member annoyance.
Sizing System Updates
Before the change, the sizing featured a single numeric size and a letter, such as S/8 or M/10.
The new system has a letter and a range like S/UK 8-10.
For certain items, the size labels have been reassigned - such as a large size was formerly size 12 but currently displays as UK 16-18.
Shopper Accounts
A fashion influencer, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Another user, located in Scotland, stated items she posted with size 14 tags were appearing on the platform as measurements 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she said.
Necessary Adjustments
Another shopper, from Derby, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".
"This situation is especially annoying, because of my ongoing medical condition and platform income has been essential after experiencing income reduction," she stated.
Platform Context
The service features exceeding 100 million members, with 18 million British users.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This represents another occasion when a surprising modification to the app has proved unpopular: last year, the service retracted a modification regarding delivery choices due to shopper criticism.
